order line 631.524.5100

MEN'S AND WOMEN'S T-SHIRTS!!!    Huge Selection To Choose From.   ONLY $12.99 EACH!!!    CLICK HERE!!!

1. ORDERING
    Payment Methods
    How to Place Your Order
    Problems Ordering
    Catalogs
     
2. SHIPPING
    Shipping Info
    Calculate Shipping Costs
    International Shipping Costs
    Countries That We Ship To
    Rush Shipping
     
3. PRODUCT INFORMATION
    Sizing Specs
     
4. RETURNS AND EXCHANGES
    Our Return Policy
    How To Send a Return
     
5. PRIVACY POLICY
     
6. CHECKING YOUR ORDER STATUS
   
7. CONTACT US
Website Main Office:
GoneBlue.com
110 Bi County Blvd. Suite #103
Farmingdale, NY 11735
1-(631)-524-5100
Email Customer Service
   

PAYMENT METHODS



You can order from GoneBlue with a major credit card (Visa, Mastercard, American Express and Discover), Paypal or a Money Order (US only). Sorry, we do not accept personal checks.


NO CREDIT CARD? NO PROBLEM! Though GoneBlue.com excepts money orders, it is much Faster & Easier to place your order with a prepaid credit card. Pre Paid Credit Cards, also known as
Gift Cards, are just as simply purchased as a money order and can be found at many local retailers in your area including banks, grocery & convenience stores, post offices and drug stores. Nearly any location that you can purchase a money order you will be able to get a prepaid credit card. By placing an order with a pre-paid card rather then a money order you will be entitled to instant processing, which will drastically decrease the amount of time it takes to fulfill an order and ship your merchandise to you. In the case of a return a Pre-Paid credit card is able to be credited just like a normal card. The credit process is instant, where as money orders take several business days to process to charge or credit. Please feel free to call us with any questions regarding pre paid credit card orders. Why wait when your order could be on it's way to you today?!




Money Orders:
Make sure all Money Orders are in U.S. Funds. Thank You!

As you find each item that you want to buy, click the order button on each item's page and that item will be placed into your virtual "Shopping Cart".

When you are done shopping just click on the "Shopping Cart" Tab at the top of any page and view all the items that you are buying.

Then, click the "Check Out" button.

You will be brought to the next page where you will enter your shipping information.

When you are done, print that page.
Add $7.95 (UPS ground shipping charge) to the total amount of your order and send your money order and the printed page to:

GoneBlue.com

110 Bi County Blvd. Suite #103
Farmingdale, NY 11735

If you do not have a printer please handwrite the name of the products you desire.
The product code (usally before the price on the items page).
Please include color & size (if applies).

And most importantly your name, address and phone # where you can be reached.

If you live in Nigeria or Indonesia, please Click Here for more information on placing an order with us.



We use a YAHOO VERIFIED SECURE SHOPPING CART so you can be sure that your order information and credit card details are secure.

Satisfaction is guaranteed or we'll happily refund your un-used/un-open purchase (minus the shipping amount) within the first 30 days of the date you place your order.

Minimum Domestic Order Amount is $6.00

(RETURN TO FAQ)


HOW TO PLACE YOUR ORDER:

1. Click the thumbnail of the item you would like to purchase.

2. Choose any option if neccessary (ie: size, color, etc). Once complete, there will be an "ADD TO BAG " button. Click it to add your item and go to the cart.

3. Continue through the cart by entering your shipping details, choosing your payment method, verifying your details and so forth.

Prices are in U.S. dollars. Please consult your local bank if you need currency conversion details for countries other than the U.S.

Make sure when entering your credit card information that you enter the EXACT BILLING ADDRESS that your credit card company has listed for your account.

(RETURN TO FAQ)


PROBLEMS ORDERING:

These are some of the most common solutions to ordering problems.

1. Make sure to enter the exact billing address appearing on your statement
2. If you recieve a message saying "YOUR CREDIT CARD HAS DECLINED" please try using a different credit card.
3. Or call 1-631-524-5100

If these solutions don't work, please call us
between 10:30 AM and 6:30 PM Eastern Standard Time.

(RETURN TO FAQ)


CATALOGS:

Currently we do not offer catalogs and only sell via secure online store or by mail with money order (U.S. Only).

(RETURN TO FAQ)

SHIPPING INFO:

We ship to anywhere in the U.S. and many countries Internationally. Typically all orders leave with in 24 hours when placed.

Please note we ship only on Monday-Friday. If you place your order on Thursday night and request 1-2 business day shipping, it will most likely get delivered on Tuesday of the following week. This is because shipping is considered in BUSINESS DAYS, which means only Monday - Friday will your item be shipped. We do not ship any items after 5 PM Eastern Standard Time or on Saturday and Sunday. We are also not held responsible for any package delays due to miss-addressed or miss-handled boxes by you or the shipping provider not limited to bad weather or natural disasters such as hurricanes, tornado, volcanic eruptions or terrorist activity in your area whether it be UPS, USPS, FedEx, etc. We do however, promise to make shipping your package our top priority and will be sure to get your package out as quickly as humanly possible. Shipping methods such as UPS 1-2 business days or 2-3 business days does not mean your package will arrive within 1-2 or 2-3 days of placing your order. Orders made late in the afternoon or evening are processed the following day and will be delivered within 1-2 or 2-3 business days of that day.


If you return any items, shipping is NON-REFUNDABLE.
We do not make any money on shipping.

SORRY, WE CAN NOT SHIP ANY BUTANE TYPE LIGHTERS OUTSIDE THE UNITED STATES. We can ship Zippo Lighters Anywhere

To see EXACTLY how long your order placed today will take:

CLICK HERE TO VIEW OUR SHIPPING SCHEDULE

(RETURN TO FAQ)

SHIPPING AND HANDLING RATES- DOMESTIC:

USA:

*$7.95 Rate for Ground service (unless package is over weight)
*$12.95 Rate for 2-3 Business Day Air (unless over weight)
*$24.95 Rate for 1-2 Business Day Air (unless over weight)
*$19.95 Rate for UPS Stadard to Canada(unless package is over weight)
*Overweight packages may incur an extra shipping charge.

SHIPPING AND HANDLING RATES- INTERNATIONAL:



International (Countries below): Prices vary depending upon what zone you are in according to the USPS Letter Post zoning chart. Calculations are made in the shopping cart when ordering based on total weight of order.

To calculate your total cost, you'll have to proceed through the shopping cart (to the page before you enter your credit card details). Choose the items you would like and enter your shipping info and you will see the total for shipping and the items combined before you are actually charged. Prices are in U.S. dollars. Please consult your local bank if you need currency conversion details for countries other than the U.S.

NOTE: Certain countries charge additional fees, such as custom fees and independent carrier fees. Please contact your local customs office or branch office of the us postal service to find out what kind of fees you can expect based upon the type of merchandise you wish to order before placing your order. Please note that refused packages are usually destroyed and not shipped back to GoneBlue. No refund will be given on refused packages

(RETURN TO FAQ)


COUNTRIES WE CURRENTLY SHIP TO:

United States
Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France
Germany
Thailand
Greece
Hong Kong
Iceland
Ireland
Italy
Japan
Mexico
Netherlands
Turkey
New Zealand
Norway
Puerto Rico
South Africa
Spain
Sweden
Switzerland
Taiwan
United Kingdom
Venezuela
Virgin Islands
Ukraine
Argentina
Bermuda
Bolivia
Bosnia
Herzegovina
China
Cyprus Dominican Republic
Slovenia
Egypt
Hungary
Republic of Korea
Kuwait
Lebanon
Malta
New Caledonia
Poland
Portugal
Russia
India



This is a complete, current, and accurate list. If your country is not listed, we do not offer shipping to your country.

If you would like us to ship to your country please contact us with this request.
Currency Converter:

Amount

From:
To:


(RETURN TO FAQ)


RUSH SHIPPING:

If you need your order delivered in a rush, please call us at 1-631-524-5100 for immediate attention so we can ship your order out immediatly.

(RETURN TO FAQ)

CLOTHING SIZES and SPECS:

All shirt Widths measured from under the arms (chest) while laid flat. All Lengths measured from bottom of shirt to neck.

BASIC T-SHIRTS & LONG SLEEVE T-SHIRTS:

 
Small
Med
Large
XL
2XL
WIDTH
18"
20"
22"
24"
26"
LENGTH
25"
26"
27"
28"
29"
WIDTH
46cm
51cm
56cm
61cm
66cm
LENGTH
63cm
66cm
68cm
71cm
74cm
 
WOMENS BABY DOLLS, 3/4 JERSEYS, SPAGHETTI STRAPS (FORM FITTING):
 
SMALL
MEDIUM
LARGE
SIZE
0-2
4-6
8-10
CHEST
30-32
32-34
36-38
CUP
A
B
C
LENGTH
18.5"
19"
20"
 
PANTS / JEANS (ADULT):
Waist Measurements by Size
Size
XXXS XXS XS S M L XL
Waist (inches)
26" 28" 30" 32" 35" 38" 44"
Inseam (inches)
26" 27" 30" 30.5" 31" 31.5" 32"
*WAIST SIZE IS WITH THE DRAWSTRING FULLY EXTENDED.
 
PANTS / JEANS (CHILDREN):
Waist and Length Measurements by Size
Size
4 6 8 10 12
Waist
18"- 22" 22"- 26" 26"-28" 28"-30" 30"-32"
Length
24"-28" 28"-31" 31"-34" 34"-38" 38"-40"
*Length Is From Waist Down. *Waist is Adjustable Elastic
 
UFO KIDS PANTS:
Waist and Length Measurements by Size
Size Specs
4
6
8
10
12
WAIST(ELASTIC RELAXED)
20"
21"
23"
25"
26"
WAIST(ELASTIC EXTENDED)
23"
25"
27"
29"
30"
FRONT RISE(EXCLUDING WB)
8"
8 1/2"
9 1/2"
9 3/4"
10 1/4"
BACK RISE (EXCLUDING WB)
11"
11 1/2 "
12"
12 1/4 "
13 1/4 "
INSEAM
18 1/2 "
20 1/2 "
23 1/2 "
26 1/2 "
28 1/2 "
 
UFO PANTS:
Waist Measurements by Size
Size XXXS XXS XS S M L XL
Waist (inches) 26" 28" 30" 32" 35" 38" 44"
Inseam (inches) 26" 27" 30" 30.5" 31" 31.5" 32"
 
UFO SHORT COVERALLS:
Waist Measurements by Size
Size
XS
S
M
L
XL
Waist (inches)
35"
37"
43"
45"
47"
Front Rise
(below waistband)
10"
10.5"
12"
12.5"
13"
Back Rise
(below waistband)
14"
14.5"
16"
16.5"
17"
Outseam
27.5"
28"
28.5"
29"
29.5"
 
UFO LONG COVERALLS:
Waist Measurements by Size
Size
XS
S
M
L
XL
Waist (inches)
35"
37"
43"
45"
47"
Front Rise
(below waistband)
10"
10.5"
12"
12.5"
13"
Back Rise
(below waistband)
14"
14.5"
16"
16.5"
17"
Inseam
29 ¼”
29 ¾”
30 ¾”
30 ¾”
31 ¾”

(RETURN TO FAQ)

RETURN POLICY:

Exchanges or refunds are given on strictly un-used, un-worn, un-damaged merchandise that arrives back to us in the condition that it was when we sent it to you. If for some reason you are not pleased with the item once youíve received it, we will take it back within 15 days of the date you received it and an exchange or a refund will be granted. The item(s) must be SHIPPED within 15 days from the date UPS or USPS claims the package was delivered (remember, we have tracking numbers for every package that leaves our facilities and we can find out when the package was delivered to you). Travel time for the package to make it from you to us is not included in this 15 day count.

Although we may be more lenient with the 15 day time period in regards to exchanges if extenuating circumstances apply, we will not refund your money if the item(s) is not returned to us within the 15 days! We cannot be held responsible if you went on vacation to Europe for 4 months and forgot to send the pants back before you left, your computer had a virus and you couldnít get online to contact us (thereís always the phone!), or your dog ate your homework, so to speak. Changing your mind about an item or an order you placed after you receive it is your prerogative and we are not responsible for shipping charges if you do so.

Refunds and exchanges given within 15 days after your order arrives. No exchange can be made after 15 days.

This Policy does not apply to international orders. Any item being exchanged will be charged a flat rate of $6.95 for ground shipping back to you.

All returns for a refund may incur a minumum of a 10% restocking fee.

If you purchased by credit card, your card will be credited for the full applicable amount within 3-5 business days of receipt of the returned merchandise.

If you return any items, shipping is NON-REFUNDABLE.




(RETURN TO FAQ)


HOW TO SEND IN YOUR RETURN / EXCHANGE:

Please send the return/exchange back to our returns facility.

GoneBlue.com
110 Bi County Blvd. Suite #103 Farmingdale, NY 11735

Pease include a note in the box/package along with your order #, name, address, telephone number, and email address.

Also, please explain what you would like to do (if exchanging, please tell us what size/color/style/shirt you want.) If you are returning multiple items please indicate clearly what you are doing with each item.

If you are exchanging and are out of the U.S., please include the credit card number you used to place your order with on your note and we will charge you the price of shipping based on the weight of the order once we resend your package.

If you are simply returning for a refund, we will credit your card when the items are received and you need not include any check for shipping.

If you have any questions about processing your return please feel free to
call us at 1-631-524-5100.


(RETURN TO FAQ)


PRIVACY POLICY:

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the
Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

(RETURN TO FAQ)

TRACKING YOUR ORDER STATUS:

After recieving your automatic email shipping status confirmation, please wait at least 24 hours before using this tracking feature.

*Note: This tracking feature is for packages shipped only via UPS and will not work for packages sent via USPS.

Please click here to enter your order and view the status

Question:
I Never Received My Order

Answer:
If your order is past the estimated delivery date and you have not received it, please contact Customer Care within 20 days from the ship date. Tracking information is available on most orders going to our Tracking Page and entering your order number.

* If the tracking information indicates the package has been delivered, please check with your family members or neighbors. Packages are occasionally left with a building manager, or placed somewhere safe such as your porch, garage, or sometimes behind bushes.

Items shipped to Via USPS (usually APO and FPO addresses) cannot be tracked and may take up to 20 business days to arrive.

If there is no tracking information, or you have tracked your package and found any discrepancies in the delivery, please contact Customer Care for assistance.

If we determine that your shipment is outside of our estimated delivery time frame, we will initiate a trace with the shipping carrier in order to locate it. Please allow up to 4 business days for the trace to be completed once you alert us of the issue. If the package can be located, it will be delivered to you. If the shipper is not able to locate the original shipment, we will either send a replacement, or issue a refund. As soon as the trace is complete, we will send you a notification via email.

SHIPPING PROCEDURE


ALL orders are tested prior to shipping.
• All Packages are inspected by 3 different agents to insure accuracy
• Our goal is to ship according to your designated shipping method the next business day.
• International orders, improper or insufficient addresses will result in additional shipping charges assessed to your account.
• Any attempt at bypassing the standard shipping methods will result in an extended time delay in processing your order and could result in a cancellation of your order.

(RETURN TO FAQ)


CONTACT US:

Before you contact us, please review our FAQ where we have posted the answers to some of your most common questions.

If you are contacting us in regards to an order please tell us your full name, address and order number.

If you need more info or would like to make a comment or suggestion, please let us know. You can contact us in the following ways:

* Please note e-mails will be answered as quickly as possible, but not instantly. If you need to immediate attention please call us during our regular business hours.

   

Thank you for shopping at GoneBlue.com

(RETURN TO FAQ)